Legal Documents

396 Bet's Terms & Conditions

Please read these terms carefully before using our platform. Everything is written in plain, clear language so you can understand it without any confusion.

Last Updated: January 2026
Important

Key Highlights of the Terms & Conditions at a Glance

Before reading the full details, keep these six key points in mind — they are the most relevant things to know when using 396 bet.

🔞
Age restrictions are strictly enforced
You must be at least 18 years old to open an account and play at 396 bet. Accounts belonging to minors will be closed without prior verification, and any funds held may be forfeited.
👤
One Account Per Person
Each individual may register only one account. Creating multiple accounts will be treated as bonus fraud and all associated accounts will be permanently closed.
🎁
Bonuses are subject to specific terms and conditions
Every bonus comes with wagering requirements. Read the terms carefully before accepting a bonus — bonus funds cannot be withdrawn directly.
💳
Payments will be returned via the same method used
Withdrawals must be made through the same method used for the deposit. Transfers to third-party accounts are not accepted and may result in account termination.
🔒
Account security is your responsibility
Keep your password and login credentials confidential. 396 bet is not responsible for any unauthorized use of your account by another person.
⚖️
A dispute resolution process is in place
For any complaint or dispute, please contact our support team first. If the matter remains unresolved, it will be settled through an independent arbitration body.
Section 1

1 General Terms & Contractual Basis

By using the 396 bet website and all its services, you automatically agree to these Terms & Conditions. This agreement constitutes a legally binding contract between you and the entity operating 396 bet.

396 bet's terms and conditions are crafted with Bangladeshi users in mind. We want every player to clearly understand the environment they're playing in, along with their rights and responsibilities. Rather than complex or ambiguous language, we've kept everything straightforward and easy to follow.

These terms may be updated at any time. For significant changes, we will send advance notice to your registered email.

If you disagree with any part of these terms and conditions, please refrain from using 396 bet. Accessing the platform constitutes your full acceptance of this agreement.

  • These terms are available in both English and Bangla; in the event of any conflict, the English version shall prevail.
  • 396 bet reserves the right to temporarily or permanently suspend any service at any time without prior notice.
  • If any provision is found to be unenforceable under applicable law, the remaining provisions will continue to be valid and in effect.
  • This agreement confers no third-party beneficiary rights.
Section 2

2 Account Registration & Eligibility

To open an account at 396 bet, you must be at least 18 years old and register using your own genuine information. Accounts created with false or inaccurate details may be cancelled at any time and the balance may be forfeited.

What you need to provide at the time of registration

  • Full name (as it appears on your national ID or passport)
  • An active mobile number (matching your bKash/Nagad account)
  • Valid email address
  • Date of Birth
  • Current Address

As part of KYC (Know Your Customer) verification, 396 bet may request a national ID, passport, or other identity documents at any time. If the required documents are not submitted within the specified timeframe, withdrawals will be temporarily suspended.

Creating multiple accounts from the same person, device, or IP address is strictly prohibited and will be considered bonus abuse.

Email verification is mandatory after registration. Certain features will be restricted until verification is complete. Verifying your phone number significantly enhances account security and enables faster payment processing.

Section 3

3 Deposit, Withdrawal & Payment Policy

396 bet supports deposits and withdrawals via Bangladesh's most popular mobile financial services — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

  • Minimum deposit: ৳500 (five hundred BDT)
  • Only deposits from a payment account in your own name will be accepted
  • Deposits are usually credited within 5 minutes; if delayed, please contact support
  • No processing fees on deposits

Withdrawal Rules

  • Minimum withdrawal: ৳1,000 (one thousand BDT)
  • Maximum daily withdrawal: ৳2,00,000 (BDT 200,000)
  • Withdrawal requests may take up to 15 minutes to 24 hours to process
  • KYC verification must be completed before your first withdrawal
  • Withdrawals must be made through the same method used for the deposit

To withdraw from a bonus balance, you must first meet the associated wagering requirements. Only real money balances can be withdrawn directly.

To prevent money laundering, 396 bet automatically monitors for suspicious transactions. Any transaction flagged as suspicious may be put on hold until verification is complete, and the user will be required to provide the necessary information and documentation.

Section 4

4 Bonuses & Promotional Offers

396 bet regularly offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that are clearly stated on the bonus page. Claiming a bonus means you agree to those specific terms.

General Bonus Terms

  • The welcome bonus applies to your first deposit only and can be claimed once
  • Bonus funds cannot be withdrawn directly; the specified wagering requirements must be completed first
  • You cannot claim another bonus while one is already active (unless stated otherwise)
  • Winnings from free spins are generally subject to a 30x wagering requirement
  • Any bonus not used before its expiry date will be automatically forfeited
  • If bonus abuse is detected, the relevant bonus and any associated winnings will be voided

You must keep your account active to receive bonus offers at 396 bet. Bonus balances on accounts that have been inactive for an extended period may be forfeited. Regular players can access better bonus benefits through the VIP programme.

Bonuses are provided for entertainment purposes only. Any attempt to abuse bonuses or exploit the system will result in permanent account closure.

Section 5

5 Betting Rules & Gaming Terms

All bets and games on 396 bet are conducted in accordance with established rules. Separate detailed guidelines exist for Sports Betting, casino games, and live games, available in their respective sections.

Sports Betting

  • Once a bet is confirmed, it cannot be cancelled (except via the Cash Out feature)
  • If an event is cancelled, the staked amount will be refunded
  • 396 bet reserves the right to void any bets placed at incorrect odds due to a technical error
  • Any bets suspected of match fixing or score manipulation will be settled subject to investigation
  • A dropped connection during live betting will not void a bet; it will be processed automatically once the connection is restored

Casino & Live Games

  • All games are powered by RNG (Random Number Generator) or live dealer technology
  • If a disconnection occurs during a game, the outcome will be determined based on server logs
  • Winnings will be voided if game rules are violated or cheating is detected
  • RTP (Return to Player) information for each game is available on the game page

By following 396 bet's betting rules and terms, you are always guaranteed a fair and transparent gaming environment. Our games are regularly audited by eCOGRA-accredited organizations.

Section 6

6 Prohibited Activities

396 bet is committed to maintaining a safe and fair gaming environment. The following activities are strictly prohibited and will result in immediate account suspension or closure.

  • Using bots or automated software to place bets or play games
  • Creating multiple accounts to abuse bonuses
  • Using another person's account or allowing others to use yours
  • Intentionally exploiting any platform vulnerability or bug to gain an unfair advantage
  • Using your account for money laundering or any illegal financial activity
  • Harassing, threatening, or using abusive language toward other players or staff
  • Initiating fraudulent payment chargebacks

If fraud is detected, 396 bet reserves the right to forward all relevant information to the appropriate law enforcement authorities.

Section 7

7 Account Suspension & Closure Policy

396 bet reserves the right to suspend or permanently close any account at any time. However, this will not be done without reasonable cause, and an appeals process will be available.

  • Immediate suspension will follow if evidence of a terms violation is found
  • Users can also temporarily suspend their account through self-exclusion
  • You will be given the opportunity to withdraw any valid balance before an account is closed (this does not apply in cases of fraud)
  • You can contact support to request the recovery of a closed account

As part of responsible gaming, any player who feels their gaming habits are becoming uncontrollable can apply for a cooling-off period or permanent self-exclusion through our support team.

Section 8

8 Limitation of Liability

396 bet strives to keep its services running smoothly and without errors at all times; however, 396 bet's liability will be limited in the following circumstances.

  • Losses caused by internet disconnection or third-party technical issues
  • Force majeure events — natural disasters, war, cyberattacks, and similar circumstances
  • Delays or failures caused by third-party payment gateways
  • Losses resulting from the user's own negligence or error
  • Losses resulting from account login credentials being disclosed to a third party

Under no circumstances will 396 bet's total liability exceed the amount deposited by the user in a given calendar month. 396 bet will not compensate for indirect losses, lost opportunities, or emotional distress.

Section 9

9 Privacy & Data Protection

396 bet is committed to protecting the privacy of its users' personal information. All data you provide is secured with SSL encryption and used solely for the purpose of delivering our services.

  • Your personal information will never be sold to third parties
  • Information may be shared with authorities if required by legal obligation
  • Information required for payment processing is shared with the relevant payment provider
  • You may request the deletion of your data at any time

For more details, visit our Privacy Policy Read the page — it contains a full explanation of how your data is collected, stored, and used.

Section 10

10 Changes to Terms & Contact

396 bet reserves the right to update these terms and conditions at any time. For significant changes, at least 7 days' advance notice will be sent to your registered email. For minor changes, only the update date on the page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

For any questions or complaints, please contact our support team: support@396bet.ws

Any disputes arising from these terms and conditions will first be addressed through direct negotiation. If a resolution cannot be reached, the matter will be referred to a recognized international online gaming arbitration body.

Got the terms down? Now let's get started!

Register at 396 bet and begin your journey on Bangladesh's most trusted gaming platform. Transparent rules, fair games, and fast payments — all in one place.

By registering, you automatically agree to our Terms & Conditions. Registration is strictly prohibited for anyone under the age of 18.

বাংলা